Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights as a customer of Fruit Tropics.

Information We Collect

When you place an order or contact us, we collect information such as your name, email address, shipping address, and payment details. Payment information is processed securely by Stripe and is never stored on our servers.

How We Use Your Information

We use your information to process and fulfil your orders, communicate shipping updates, respond to enquiries, and — only with your consent — send you news about new products or promotions. We do not sell your personal data to any third party.

Cookies

Our website uses cookies to keep your shopping cart active and to understand how visitors use the site (analytics). You can disable cookies in your browser settings.

Third-Party Services

We use trusted third-party services including Stripe (payments) and logistics partners for order fulfilment. Each of these providers operates under their own privacy policies.

Data Retention

We retain your order information for as long as required to fulfil legal and tax obligations. You may request deletion of your account data at any time by contacting us directly.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, please contact us at the email address listed in the footer.

Last updated: July 2026